Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use SolveTogether.
Last updated: January 2025
Information We Collect
Account Information
When you create an account, we collect your email address, name, and any profile information you choose to provide.
Content You Create
We store the challenges you post, solutions you contribute, votes you cast, and comments you make on our platform.
Usage Data
We collect information about how you use our platform, including pages visited, features used, and interaction patterns.
Technical Information
We automatically collect IP addresses, browser type, device information, and other technical data for security and performance purposes.
How We Use Your Information
Platform Operation
To provide and maintain our services, process your requests, and enable community interactions.
Communication
To send you important updates, respond to your inquiries, and notify you about relevant platform activity.
Improvement
To analyze usage patterns, improve our features, and develop new functionality based on user needs.
Safety & Security
To protect our platform, prevent abuse, and ensure a safe environment for all users.
Information Sharing
Public Content
Challenges, solutions, and profile information you choose to make public are visible to other users and may be indexed by search engines.
Service Providers
We may share information with trusted third-party service providers who help us operate our platform, subject to strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, to protect our rights, or to ensure user safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure hosting infrastructure with reputable providers
- Regular backups and disaster recovery procedures
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
Cookies and Tracking
Essential Cookies
We use cookies necessary for platform functionality, including authentication, security, and user preferences.
Analytics
We use analytics tools to understand how users interact with our platform and improve our services.
Cookie Control
You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request limitation of processing activities
- Objection: Object to certain processing activities
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:
- Account information: Until account deletion
- Public content: May remain visible after account deletion
- Usage data: Typically 2-3 years for analytics purposes
- Legal compliance: As required by applicable laws
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@solvetogether.com
Address: SolveTogether Inc., 123 Innovation Drive, San Francisco, CA 94105
Data Protection Officer: dpo@solvetogether.com